Last updated: 15 September 2026
Bio Care Drugstore (trading as Bio Care Pharmacy)
Shop No. 54, Kawama East Main Market, Mufulira, Copperbelt Province, Zambia
PACRA Registration No. 320220057345 | TPIN 2796798331
Email: info@zambridge.net | Phone: +260 969 247 724
What We Collect
When you contact us through our website, WhatsApp, phone or in person, we may collect your name, phone number, email address, and the details of your enquiry or order. If you create an account or place an order through our website, we also collect the delivery and billing information needed to fulfil that order.
How We Use Your Information
We use your information to respond to enquiries, process orders, provide customer support, and communicate with you about your purchases. We do not sell your personal information to third parties.
Health Information
As a pharmacy, some information you share with us may relate to your health or the health of someone you are purchasing for. We treat this information with particular care and only use it to provide you with appropriate products, advice and service.
Cookies
Our website uses cookies to support basic functionality (such as remembering items in your cart) and, where you consent, to understand how visitors use our site. See our Cookie Policy for details.
Sharing Your Information
We do not share your personal information with third parties except where necessary to fulfil an order (for example, a delivery provider, once delivery is available), where required by law, or with your explicit consent.
Your Rights
You may ask us at any time what personal information we hold about you, request a correction, or ask us to delete information we no longer need to retain. Contact us using the details above to make such a request.
Data Security
We take reasonable steps to protect the information you share with us, including limiting access to authorised staff only.
Changes to This Policy
We may update this policy from time to time as our services grow. The “last updated” date above will always reflect the most recent version.
This policy is provided as general guidance for Bio Care Pharmacy’s customers. It has not yet been reviewed by a Zambian legal professional and should be treated as a working draft rather than a final, legally binding document. We recommend having it reviewed by qualified legal counsel before relying on it for regulatory or contractual purposes.