Last Updated: 01 June 2026
Your Privacy Matters
This Privacy Policy explains how ZamBridge collects, uses, stores, protects, shares, and processes your personal information across every product in the ZamBridge ecosystem.
Effective Date: 01 June 2026 · Last Updated: 01 June 2026
1. Introduction
Welcome to ZamBridge.
ZamBridge is a global digital ecosystem designed to connect people, businesses, organizations, institutions, and communities through one secure and intelligent platform.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, share, and process your personal information whenever you use ZamBridge websites, applications, products, services, or any future services offered through our ecosystem.
By accessing or using ZamBridge, you acknowledge that you have read and understood this Privacy Policy.
2. Scope
This Privacy Policy applies to every ZamBridge product and service, including but not limited to:
- ZamBridge Social
- ZamBridge Marketplace
- ZamBridge Learn
- ZamBridge Jobs
- ZamBridge Business
- ZamBridge Health
- ZamBridge AI
- Messaging Services
- Payment Services
- Identity Verification
- Future ZamBridge Products
3. Information We Collect
We may collect information you provide directly, information collected automatically, and information received from trusted third parties.
Personal Information
Examples include
- Full name
- Date of birth
- Gender (optional where applicable)
- Email address
- Phone number
- Residential country
- Language preferences
- Profile picture
- Cover photo
- Biography
- Professional information
- Educational information
- Employment history
Identity Verification Information
Where required
- Government identification
- Passport
- Driver’s license
- Business registration documents
- Tax information
- Professional licenses
Business Information
- Business name
- Company details
- Business registration
- Products
- Services
- Tax information
- Banking information where applicable
Payment Information
If payment services become available
- Payment methods
- Billing information
- Transaction history
Sensitive financial information is handled by certified payment providers.
Usage Information
We automatically collect
- Device type
- Browser
- Operating system
- IP address
- Login activity
- Device identifiers
- Time zone
- Pages visited
- Features used
- Clicks
- Search history
- Crash reports
Location Information
With your permission we may collect
- GPS location
- Approximate location
- Location history where enabled
Cookies
We use cookies and similar technologies to
- Keep you signed in
- Improve performance
- Remember preferences
- Personalize experiences
- Prevent fraud
- Analyze usage
4. How We Use Your Information
Your information helps us
- Create your account
- Verify your identity
- Deliver services
- Improve recommendations
- Connect users
- Process transactions
- Improve platform security
- Prevent fraud
- Personalize content
- Support customer service
- Send important notifications
- Improve artificial intelligence features
- Develop new services
- Meet legal obligations
5. Artificial Intelligence
Some ZamBridge features may use Artificial Intelligence.
AI may assist with
- Recommendations
- Job matching
- Learning suggestions
- Business insights
- Customer support
- Search improvements
- Fraud detection
- Content moderation
Human oversight remains important in decision-making processes where appropriate.
6. Legal Basis for Processing
Depending on your location, we process information based on
- Your consent
- Contract performance
- Legal obligations
- Legitimate business interests
- Protection of users
- Public interest where applicable
7. Sharing Information
We never sell your personal information.
Information may only be shared with
- Your consent
- Service providers
- Payment processors
- Identity verification partners
- Cloud hosting providers
- Analytics providers
- Government authorities when legally required
- Law enforcement under applicable law
8. Public Information
Some profile information may be visible depending on your privacy settings.
Examples
- Name
- Profile picture
- Biography
- Posts
- Comments
- Marketplace listings
- Business profiles
You control what information becomes public.
9. Your Privacy Controls
You may
- Update profile information
- Change privacy settings
- Download your data
- Delete posts
- Block users
- Report abuse
- Manage cookies
- Disable location sharing
- Control personalized recommendations
10. Children's Privacy
ZamBridge is not intended for children below the minimum age permitted under applicable laws without parental or guardian consent.
Parents may contact us regarding children’s information.
11. Security
We implement multiple security measures including
- Encryption
- Multi-factor authentication
- Access controls
- Secure cloud infrastructure
- Continuous monitoring
- Security audits
- Threat detection
- Backup systems
No online service can guarantee absolute security.
12. Data Retention
We retain information only as long as necessary to
- Provide services
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
When no longer needed, information is securely deleted or anonymized.
13. International Data Transfers
Because ZamBridge operates globally, your information may be processed in countries outside your own.
Where required, we implement safeguards designed to protect your personal information during international transfers in accordance with applicable laws.
14. Third-Party Services
Our platform may include links or integrations with third-party services.
Their privacy practices are governed by their own privacy policies.
We encourage users to review those policies before using third-party services.
15. Cookies Policy
We use
- Essential Cookies
- Performance Cookies
- Functional Cookies
- Security Cookies
- Analytics Cookies
- Personalization Cookies
Users can manage cookie preferences through browser settings where available.
16. Your Rights
Depending on applicable law, you may have the right to
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a relevant supervisory authority
We will respond to valid requests within the time required by applicable law.
17. Fraud Prevention
To protect users and the platform, ZamBridge may monitor activity to detect
- Fake accounts
- Identity fraud
- Spam
- Malware
- Unauthorized access
- Financial fraud
- Abuse of services
Appropriate action may include limiting access, suspending accounts, or reporting unlawful activity where required.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business operations.
When significant changes are made, we will notify users through appropriate channels where required.
The “Last Updated” date at the top of this page will indicate when revisions were made.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, you may contact us through the official ZamBridge support channels.
Include:
- Registered business name
- Registered office address
- Support email
- Privacy email
- Telephone number
- Official website
- Data Protection Officer contact, if appointed
See the Privacy Support section below for full contact details.
Privacy Support
Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information can be sent through the official ZamBridge support channels below.
Registered Business Name: ZamBridge Ltd.
Registered Office Address: Mufulira, Zambia
Support Email: support@zambridge.net
Privacy Email: privacy@zambridge.net
Telephone: +260 976 474 133 / +260 764 766 628
Official Website: zambridge.net
Data Protection Officer: Appointed upon regulatory requirement